SubsNinja Terms of Service

SubsNinja is a service operated by Virtual Office Software Limited (“Company”). By using SubsNinja (“Service”), you are agreeing to be bound by the following terms and conditions (“Terms of Service”). The Company reserves the right to update and change these Terms of Service without notice. Violation of any of the terms below may result in the termination of your account.

Account Terms

You are responsible for maintaining the security of your account and password. The Company can not and will not be liable for any loss or damage from your failure to comply with this security obligation.

You are responsible for all content posted and activity that occurs under your account (including content posted by others who have their own logins under your account).

You may not use the Service for any illegal purpose or to violate any laws in your jurisdiction.

You must provide your legal full name, an official club name, a valid email address, and any other information requested in order to complete the signup process.

Your login should only be used by one person – a single login shared by multiple people is not advised. You may create separate logins for as many staff members as you’d like.

Accounts registered by “bots” or other automated methods will be deleted without notice.

Payment Terms

The Service is offered with no service charge for two months. You will only be able to continue using the service by registering card details and paying for the service, unless you are granted a further trial extension,  or unless you have less than eleven members registered. If you fail to register card details after trial period has elapsed, your account may be automatically suspended.

Any change in the number of "active" members on your account, will result in a recalculation of the service charge at the next billing date. Abuse of member's active status made frequently to artificially lower monthly service charges will result in your account being suspended automatically without notice.


The Company is registered in Ireland, a member of the EU.  If your club is located outside the EU, we don't have to collect sales tax from you (tax free). If your club is located in the EU, we are mandated by law to collect VAT (Value Added Tax) on our charges to you.

Cancellation and Termination

You are solely responsible for cancelling your account.  You can cancel your account at any time by entering the "my account" section where there is a no-questions-asked cancellation link. An email request, a customer support or phone request to cancel your account is not considered cancellation.

All of your club's data will be permanently deleted from the Service immediately upon cancellation. This information can not be recovered after cancellation is performed.

If you cancel service before the end of your current paid up month, your cancellation will take effect immediately, and you will not be charged again. There will not be any refund for unused time.

The Company, in its sole discretion, has the right to suspend or terminate an account and refuse any and all current or future use of the Service for any reason at any time. Such termination of the Service will result in the deactivation or deletion of said Account,  or access to an Account, and the forfeiture and relinquishment of all data in an account.

The Company reserves the right to refuse service to anyone for any reason at any time.

Modifications to the Service and Prices
The Company reserves the right at any time to modify or discontinue, temporarily or permanently, any part of the Service with or without notice.

Charges and fees are subject to change upon 30 days notice from us. Such notice may be provided at any time by posting the changes to the SubsNinja website, our social media channels or via the Service itself.

The Company shall not be liable to you or to any third party for any modification, price change, suspension or discontinuation of the Service.


The look, feel and functional processes of the Service is copyright © Virtual Office Software Limited. All rights reserved. You may not duplicate, copy, or reuse any portion of the HTML, CSS, JavaScript, or design elements without express written permission from the Company.

General Conditions

Your use of the Service is at your sole risk. The service is provided on an “as is” and “as available” basis.

Customer/Technical support is only guaranteed via email.

You understand that the Company uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, security certificates and related technology required to run the Service.

You must not modify, adapt or hack the Service.

You must not modify another website so as to falsely imply that it is associated with the Service or the Company.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or provide access to the Service without the express written permission by the Company.

We may, but have no obligation to, remove accounts that we determine in our sole discretion are unlawful or violate any party’s intellectual property or these Terms of Service.

Verbal, physical, written or other abuse (including threats of abuse or retribution) of any Service customer, Company employee or officer will result in immediate account termination.

You understand that the technical processing and transmission of the Service, including your data, may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices.

We reserve the right to temporarily disable your account if your usage of service resources significantly exceeds the average usage of other Service customers.

The Company does not warrant that (i) the service will meet your specific requirements, (ii) the service will be uninterrupted, timely, secure, or error-free, (iii) the results that may be obtained from the use of the service will be accurate or reliable, (iv) the quality of any products, services, information, or other material purchased or obtained by you through the service will meet your expectations, and (v) any errors in the Service will be corrected.

You expressly understand and agree that the Company shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if the Company has been advised of the possibility of such damages), resulting from: (i) the use or the inability to use the service; (ii) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the service; (iii) unauthorized access to or alteration of your transmissions or data; (iv) statements or conduct of any third party on the service; (v) or any other matter relating to the service.

The failure of the Company to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision. The Terms of Service constitutes the entire agreement between you and the Company and governs your use of the Service, superseding any prior agreements between you and the Company (including, but not limited to, any prior versions of the Terms of Service).

Questions about the Terms of Service should be sent to

Any new features or enhancements to the current Service, including the release of new tools and resources, shall be subject to the Terms of Service. Continued use of the Service after any such changes shall constitute your consent to such changes.